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Scams › A loved one's voice on the phone

Could that call be a cloned voice? AI voice scams

AI tools can now copy a person's voice from a short recording, such as a video on social media. Scammers use this to call pretending to be a family member in trouble, asking for money fast.

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What it can look like

(Phone call) Grandma, it's me. I've been in an accident and I'm in trouble. Please don't tell Mum. I need money for a lawyer right now. Someone will call you with the details.

A made-up example. Real messages vary.

The warning signs

What to do

  1. Hang up and call them back on the number you already have.
  2. Agree a family code word now, and ask for it in any emergency call.
  3. Never hand money to a courier or buy gift cards because of a call.
  4. If you have paid, call your bank straight away and report it to the police.

Already paid or shared your details?

  1. Call your bank straight away, using the number on your card.
  2. Change any passwords you shared, starting with your email.
  3. Report it (see below).
  4. Tell someone you trust. Scams catch careful people too.

United Kingdom

Report fraud at reportfraud.police.uk or call 0300 123 2040. In Scotland, call Police Scotland on 101. Forward scam texts to 7726 and scam emails to report@phishing.gov.uk. Call 159 to reach most UK banks.

United States

Report it at ReportFraud.ftc.gov. Forward scam texts to 7726.

Canada

Report it to the Canadian Anti-Fraud Centre on 1-888-495-8501. Forward scam texts to 7726.

Australia

Report it at scamwatch.gov.au. If you lost money, report it to the police at cyber.gov.au and call IDCARE on 1800 595 160 for free help.

Anywhere else

Report it to your local police or your national fraud reporting service.

Other common scams

This page is general information, not legal or financial advice. Reporting details were checked on 26 September 2026. Another AI Lie is not linked to the organisations named. Example messages are made up.